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Mortgage Broker vs. Bank: Complete Comparison Guide

November 17, 2025
10 min read
Mortgage Broker vs. Bank: Complete Comparison Guide - Mortgage Tips blog post featured image

One of the first decisions when getting a mortgage: work with a broker or go directly to a bank? The right choice depends on your situation, preferences, and what matters most to you. Here's an honest comparison.


How Mortgage Brokers Work

What Brokers Do

  • Submit applications to multiple lenders on your behalf
  • Compare rates and products across 30-50+ lenders
  • Handle paperwork and negotiation
  • Advocate for your interests

How Brokers Are Paid

  • Lenders pay commission when mortgage funds
  • No direct cost to you (typically)
  • Commission varies by lender and product
  • Must disclose any fees to you

Broker Access

Lender Type Broker Access Direct Access
Big 5 banks Limited/no Yes
Credit unions Many Yes
Monoline lenders Yes Usually no
B lenders Yes Some
Private lenders Many Some

How Banks Work

What Banks Offer

  • Their own mortgage products only
  • May offer relationship pricing
  • Can bundle with other banking products
  • Branch convenience

Bank Advantages

  • Existing relationship
  • Brand familiarity
  • All financial products in one place
  • May offer loyalty discounts

Experience the Broker Advantage

Get pre-approved through our team and access 50+ lenders with one application.


Head-to-Head Comparison

Factor Mortgage Broker Bank
Lenders compared 30-50+ 1
Rate access Often better Must negotiate
Complex situations Specialists available Limited flexibility
Speed Varies Often faster
Relationship New May be existing
Bundling Limited Strong
After-hours service Often yes Usually no
Product education Core service Varies

When to Choose a Broker

You're a First-Time Buyer

  • Need guidance through the process
  • Benefit from product comparisons
  • Want expert advocacy

Your Situation Is Complex

  • Self-employed or non-traditional income
  • Credit challenges
  • Unique property type
  • Need specialized products

You Want the Best Rate

  • Brokers compare multiple lenders
  • Access to wholesale rates
  • Competition drives better pricing

You're Refinancing

  • Comparing refinance options is crucial
  • Penalty calculations vary widely
  • Broker can shop alternatives

When to Choose a Bank Directly

You Have a Strong Existing Relationship

  • Private banking client
  • Significant deposits/investments
  • May get relationship pricing

Your Situation Is Straightforward

  • T4 income, excellent credit
  • Standard property
  • Simple needs

You Want Convenience

  • Everything in one place
  • Familiar institution
  • Branch access important

You're Bundling Products

  • Mortgage + line of credit + accounts
  • May get package discounts
  • Relationship matters more than rate

The Rate Question

Common misconception: Banks always have the best rates.

Reality:

  • Brokers often access better rates than bank branches
  • Monoline lenders (broker-only) often have lowest rates
  • Banks may match competing rates if asked
  • Rate isn't everything—features matter too

Rate Comparison Example

Source 5-Year Fixed Rate
Bank posted rate 5.49%
Bank negotiated rate 4.29%
Broker access (monoline) 3.99%

Rates are examples—actual rates vary


The Features Question

Beyond rate, compare:

Feature Why It Matters
Prepayment privileges How fast you can pay down
Penalty calculation Cost to break mortgage
Portability Moving to new property
Blend and extend Adding to existing mortgage
Skip-a-payment Flexibility during hardship

Brokers help you compare these features across lenders.


FAQ

Q: Do brokers work for free?
A: Free to you—lenders pay the broker when your mortgage funds. Some specialty products may have broker fees, which must be disclosed.

Q: Can a broker get me a bank mortgage?
A: Generally no for Big 5 banks. But brokers access equivalent (often better) products from other lenders.

Q: Are broker rates better than bank rates?
A: Often yes, but not always. Brokers access wholesale rates and monoline lenders not available direct.

Q: What if I have questions after closing?
A: Good brokers maintain ongoing relationships. They're available for questions throughout your mortgage and at renewal.

Q: How do I choose a good broker?
A: Look for: experience, reviews/referrals, clear communication, licensing, and willingness to explain options (not just push products).


What's Next

Ready to experience the broker advantage? Get pre-approved with our team—we'll compare 50+ lenders to find your best mortgage option.

Ready to Get Started?

Contact us today for personalized mortgage advice and competitive rates.